Retail

Retail
We provide successful outsourcing solutions and models for the online retail industry, such as card services, sales, back office support, and similar.
Description

Nowadays, the customers all over the world prefer to conduct their purchase by using their computers, phones, and tablets. The retail industry has gone online, plain and simple. In addition, not only are products and services sold and bought online, but also complaints, inquiries, and other transactions are carried out in the cyberspace.

Our company delivers its outsourcing customer services to the variety of clients in the retail industry, including among others the following: B2C (business-to-customer) sales, B2B (business-to-business) sales, store support, back-office support, card services, warranty, technical support, collections, and many others.

Outsourcing models
Our company is one of the very few providers of the outsourcing services that can a variety of innovative outsourcing models. These models give every client the much-needed flexibility to choose the most suitable involvement level – from an opportunity to set up your business all the way to the fully outsourced components of your business and management. All of these outsourcing models come with the guarantee of the increased operational flexibility and reduced costs.
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Our Comprehensive Outsourcing Model includes quality assurance, operations management, shared support, and technology system services.
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With this outsourcing model, we take care of the staff, support, and assets needed. You control your team member's activities and their performance.
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Our Facilities Outsourcing Model comes with the fully customizable leasing model and various service options.
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With this model, we take care of your contact center operations at the initial stage. Then, you take it over when ready within the time frame we agree upon.
Interested? Let’s work together!
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Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.