Comprehensive Outsourcing Model

Comprehensive Outsourcing

The best way to handle the outsourcing tasks in a traditional way is with the help of the Comprehensive Outsourcing model. In this way, we can successfully create a contact, IT, and BPO center to suit your business needs. We can take care of the facility management, staff training and recruitment, HR, operations management, and IT support for you.

Our Comprehensive Outsourcing model’s components

With this outsourcing model, our company provides the following:

Assets

We are talking about the dedicated workspaces, office furniture and equipment, software, hardware, software, and the reliable Internet connection.

Resources

We hire the staff to match your business objectives.

Operations management and quality assurance

Key Performance Indicators (KPIs), Service Level Agreements (SLAs), quality assurance, and operations management are provided and evaluated on a daily basis.

Shared support services

HR recruitment and management, facility management, IT support, and payroll.

Services
Our Comprehensive Outsourcing service model makes it possible for us to access an impressive talent pool of highly skilled individuals who work in our contact, IT, and BPO centers. Our Comprehensive Outsourcing services have proven themselves to be a reliable and efficient solution for a variety of industries, such as telecommunications, healthcare, technology, financial services, food, retail, energy sector, and beverage.
Contact Center Services
We work closely with our clients to come up with a campaign that presents your brand in the right way, improves overall customer satisfaction, and increases revenues.
BPO Services
With our non-voice services we can help you focus on your priority business tasks and minimize operational costs.
IT and Professional Services
We provide high quality and high focus IT solutions to ensure business efficiencies and the top quality results.
Benefits
Quick start and efficient delivery
We work closely with our clients to quickly address their specific business needs. As a result, no additional capital expenditure is needed.
Operational excellence
We set the different business goals and specific performance evaluation elements for every campaign. In addition, we aim to hire and implement the right mix of talents, tools, resources, and processes.
Management experience and the full-scale involvement
Our company has a proven track record as a reliable business partner who always outmatches the expectations of our global clients. Our management team works directly with our clients to ensure the optimal level of engagement.
“CorpComBpo did not just radically improve our business processes and increase IndiaLD’s subscriber base, but they also continuously develop more effective processes and suggest new opportunities.”
– Dave Schofield President, Ultra Mobile and Hometown Telecom
Assets
Dedicated work area, utilities, hardware & software, internet connectivity
Resources
Dedicated Filipino staff, employment compensation and benefits
Operations management
Management support and quality assurance of day-to-day operations
Shared support services
Recruitment, HR/Payroll, finance, legal, facilities
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.